FAQs

Provide the building address and ZIP, affected rooms, approximate depth and floor finishes. Describe discovery time, known source, access restrictions and who can approve work. Explain uncertain details rather than guessing.

Give the actual address and ask the contractor about current availability and assessment arrangements before booking. Nearby park references help orient the enquiry but do not guarantee attendance.

Ask whether the assessment has a charge. Review proposed pickup tasks and rooms with the price, exclusions, contents responsibilities and payment terms. Clarify how changed work will be priced and authorized.

Visible water collection does not establish that every material is dry. Ask what moisture checks are proposed at handover and whether additional equipment time or visits are separate recommendations and charges.

This website connects enquiries with independent contractors. Confirm the receiving contractor identity, relevant qualifications, availability and work terms before approving an assessment or pickup.

Ask for the agreed proposal, invoice, approved changes and available moisture records. If an insurer requests documentation, check those requirements directly with the insurer. Coverage and payment are not promised.